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Support FAQ

Here you can find support for most site related issues use the search feature below or select from one of the categories. If you require personal support for issues not covered here please raise a ticket.


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Cancelling your account How do I cancel my subscription? Help! I cannot log in How to Upload a Photo Chat Room Basics Understanding the Mailbox Photo Management What payment options are there? Changing account type Profile Photos Unable to access the chat room Privacy Options and Opting Out How will the transaction appear on my statement? What do I get when I pay? I have requested to cancel but I have not received an email? I accidentally cancelled my account - can I get my account back? I have uploaded a photo but it's not on my profile I have paid but my account has not been upgraded. How do I upgrade my account? Updating your Profile I cannot see any photos Receiving photo / video comments and ratings I have been banned from the site! Received messages Updating or removing adverts

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